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Pre-sale Service

We can directly arrange the production according to the drawings or samples offered by clients. Upon request, we can also offer custom made gas spring design service, and offer sample production service as well. And then mass production is arranged, when clients have no objections after the confirmation of samples designed by our party. If a client makes an inquiry by e-mailing us a drawing, we will make a quotation generally within 2 workdays. The quotation period will be 7 to 10 workdays if a client just tells us his thought rather than providing product drawing. That’s because we have to fully understand his intention and provide drawing.

As a responsible enterprise, we hope to foster long-term cooperative relationships that are mutually beneficial. At the beginning of a deal, we can offer 2 free samples of each type to clients for testing. But they have to assume the transportation fees. If a client makes an order and the order quantity meets our minimum order amount, we can return the sample transportation fees. Or we can provide you with goods that are equivalent to the fees. We will periodically e-mail clients with our latest product catalog which also can be downloaded from our website.

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Sale Service

From order placement to product delivery, we have full-time business personnel to keep contact with clients. They will update the order progress to clients. In general, we adopt the T/T payment method, namely 30% deposit and 70% final payment. After the recipient of30% deposit, we arrange the production, and will notice the client once production is finished within the specified period. After the recipient of 70% final payment, delivery is immediately arranged or goods can be delivered on the day required by the client. If you have particular requirements toward payment, you can negotiate with our business personnel in advance.

Production cycle of standard size gas springs is 3 to 4 days. Non-standard products come with production cycle of 4 to 6 weeks. For an urgent order, please negotiate with our business personnel in advance. If goods were damaged during the transportation, both sides can negotiate how to deal with the problems. Based on actual conditions, goods can be immediately supplemented or supplemented in the next deal.

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After-Safe Service

Gas springs are special products that are in the coverage granted by us. Usually our gas spring guarantee is 2 years or 30000cycles.We’ll negotiate with clients for the follow-up treatment, if the goods have any quality problems. Clients need to provide evidence to prove the quality problems. They can send us some samples. Also, they can send us clear pictures or videos of faulty products. After the confirmation that the quality problems are caused by our party, we will replace the products or make compensation upon request.

Normally, all the gas spring parts have been assembled before out of factory. If you need additional connection parts, please timely contact us during the deal. You just need to notify us prior to the delivery, and then we will supply additional joints along with parts. If the order amount of additional, conventional joints is less than 1% of total order amount, no fees will be charged. Fees will be charged for those non-standard joints. Clients have to bear the transportation fees for either standard or non-standard gas spring fittings. You have to notify us in advance if you want to add joints in the next shipment. Additionally, we will regularly get feedback from clients through E-mail or phone call. Consistent service improvement will be made based on clients’ suggestions.

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OEM Service

We provide OEM manufacturing. Product package can be customized as well.
ODM Service

We provide OEM manufacturing. We design gas spring as customer requirements. And after customer satisfied, we will make the samples for testing the design products.

Service FAQ

Ningbo GasTac Gas Spring Co.,Ltd is established in 2006, which specialized in manufacturing gas springs, locking gas spring and hydraulic dampers, with more than 10 years’ experience in exporting. Main markets including: Europe, America, Southeast Asia, South Korea, Australia, Russia, South Africa and so on.

Service FAQ

What benefits can your gas spring bring about?

Our industrial gas springs are convenient to install and dismantle. It is maintenance free, and featured by less space occupation, low noise generation, large lifting force, and simple operation. It absolutely will make your product more easily operated.
What are GASTAC products’ advantages compared to those of other brand?

GASTAC fully focuses on product quality and service. We have won public praise through cooperation with many clients. High efficiency, reasonably priced product, and first class service are our advantages.
Can you provide relevant test report?

Yes. If necessary, we can provide PPAP report for your reference.
How to choose a suitable gas spring?

If you don’t know about gas spring or have product drawing, you can tell us you requirements. Our engineers will design a suitable one according to those requirements.
Is your company convenient to send the goods?

The air, sea, railway, or highway transpiration is extremely convenient. Our company has long term cooperation with many famous logistics enterprises at home and aboard. Anyway, we can arrange the delivery as per client.
What are the transportation methods?

The transpiration methods will be confirmed when signing the contract. Gas springs can be transported by sea or by air. You can choose according to the actual conditions.
Can you print our self-designed logo or our company logo onto the products?

Yes. OEM service is available. You need to provide the proof of logo ownership as well as logo drawings. We don’t copy other brand products.
How your products are packed?

Each gas strut is sealed with PPE bags. 50 pieces are contained in one corrugated box.
What’ s your maximum output? Will delivery be delayed in the busy season?

Thus far, we can annually produce 1,800,000 pieces, namely 150,000 pieces gas springs per month. Our second production line will be put into use in May, 2014. By then, the gas spring production capacity will be expanded to 400,000 pieces per month. Please rest assured that we’ll surely deliver the goods within the specified period.
Do you have requirement about order quantity? What’s your minimum order quantity?

Yes. The minimum order quantity is 200 pieces. For OEM service, the minimum order is 100 pieces.

Service FAQ

Mechanical Equipment

Gastac gas springs can applied to automobile, furniture, hospital bed, operating tables, massage tables, over bed tables, ship building, tractor cab, coaches, seat, forklifts, machine, Medical and Rehabilitation Technology.

Blanking Workshop
Steel Pipe Flare
Cleaning Equipment
Processing Workshop
Painting Equipment
Assembly Workshop
Laboratory
Raw Material Workshop
Stamping Workshop

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The first thing we do is meeting with our clients and talk through their goals on a future project.
During this meeting, feel free to communicate your ideas and ask lots of questions.

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